Goodysphere Ltd is committed to protecting your privacy and handling your personal data in a safe and transparent way.
This policy explains how we collect, use and protect your information when you interact with us, including through enquiries, bookings and use of our services.
Who we are
Goodysphere Ltd provides the Goodysphere Sensory Bus — a mobile sensory and accessibility service for events, schools and private bookings.
If you have any questions about this policy, you can contact us at:
📧 enquiries@goodysphere.com
What information we collect
We may collect and process the following information:
- Name and contact details (such as email address and phone number)
- Organisation or event details (where relevant)
- Booking and payment information
- Communication history (emails, messages, enquiries)
- Photos or videos taken at events (where applicable)
We only collect information that is necessary to provide our services.
How we use your information
We use your information to:
- Respond to enquiries and provide quotes
- Manage bookings and deliver our services
- Process payments and issue invoices
- Communicate important information about your booking
- Improve our services
- Share marketing content (where appropriate)
We do not sell your data to third parties.
Legal basis for processing
We process your data under the following lawful bases:
- To fulfil a contract (e.g. delivering your booking)
- Legitimate interests (e.g. responding to enquiries, improving services)
- Legal obligations (e.g. financial records for HMRC)
- Consent (e.g. for marketing or photography where required)
Photography and media
We may take photos or videos during events for marketing and promotional purposes.
Where possible, we aim to capture general environment content rather than identifiable individuals.
If you do not wish for images to be taken or used, please notify us in writing before your booking.
For schools, care settings or events with specific requirements, we will always respect the organiser’s policies.
How we store your data
Your data is stored securely using trusted systems, including email, accounting and booking platforms.
We take reasonable steps to protect your information from unauthorised access, loss or misuse.
How long we keep your data
We only keep your data for as long as necessary:
- Booking and financial records are retained in line with legal requirements
- Enquiry data may be retained for follow-up and future communication
- Marketing data is retained until you request removal
Sharing your data
We may share your data with trusted third parties where necessary, such as:
- Payment providers
- Accounting software
- Event partners (where relevant to your booking)
We only share what is necessary and ensure appropriate safeguards are in place.
Your rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict certain processing
- Withdraw consent at any time
To exercise any of these rights, please contact us at enquiries@goodysphere.com
Cookies
Our website may use cookies to improve your browsing experience.
You can control or disable cookies through your browser settings.
Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact
If you have any questions about this policy or how your data is handled, please contact:
This policy is designed in accordance with UK GDPR and the Data Protection Act 2018.